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At BIZZOOKA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, chatbot services, and related solutions. By using BIZZOOKA, you agree to the terms of this policy.

1. What Information We Collect

When you use BIZZOOKA, we may collect:

πŸ”Ή Personal Information

  • Name
  • Email address
  • Phone number
  • Business information
  • Payment details (processed securely through PayPal)

πŸ”Ή Customer Data

  • Chat interactions
  • Appointment details
  • Media uploads (photos, videos, documents)

πŸ”Ή Technical Information

  • IP address
  • Device and browser information
  • Usage data (how you interact with our platform)

2. How We Use Your Information

We use your information to:
βœ… Provide and manage your BIZZOOKA services
βœ… Capture leads and manage bookings
βœ… Send notifications and alerts via email or SMS
βœ… Process subscription payments through PayPal
βœ… Optimize and improve our services
βœ… Comply with legal obligations

3. Use of Third-Party Platforms and Tools

BIZZOOKA is built using third-party chatbot platforms, automation tools, and integrations. We customize and configure these technologies to deliver tailored solutions for your business needs.

By using BIZZOOKA, you acknowledge and agree that:

  • Your data may pass through or be stored within third-party services that power our chatbot, messaging, and automation features.
  • We do not control the internal policies, practices, or systems of these third-party platforms.
  • The performance, security, and availability of these third-party services are beyond our direct control.

We only work with reputable providers that prioritize data security, but we encourage you to review the privacy policies of any integrated third-party services (such as PayPal, Google, Facebook, etc.).

4. How We Share Your Information

We never sell your personal data. We only share your information with trusted third-party providers essential to delivering BIZZOOKA services, including:

πŸ”Ή Payment processors (e.g., PayPal)
πŸ”Ή Notification platforms (email and SMS providers)
πŸ”Ή Calendar and CRM integrations
πŸ”Ή Cloud storage services for secure file handling

5. Data Security

We implement industry-standard security measures, including:
πŸ” SSL encryption
πŸ” Restricted access controls
πŸ” Secure storage through reputable cloud services

However, as BIZZOOKA relies on third-party services, we cannot guarantee absolute security due to external factors beyond our control.

6. Your Rights

You have the right to:
βœ… Access your personal information
βœ… Correct inaccurate data
βœ… Request deletion of your data (except when legally required to retain it)
βœ… Opt out of marketing communications

Contact us at [Insert Support Email] to exercise any of these rights.

7. Cookies & Tracking

We use cookies and similar tracking technologies to:
πŸ”Ή Analyze website traffic
πŸ”Ή Enhance user experience
πŸ”Ή Monitor chatbot usage

You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data as long as needed to provide services and fulfill legal obligations. If you cancel your subscription, your data will be securely stored or deleted based on your instructions and applicable laws.

9. International Users

If you access BIZZOOKA from outside [Your Country], your data may be processed on servers in other regions. We comply with applicable international data protection regulations, including GDPR.

10. Changes to This Privacy Policy

We may update this policy at any time. Changes will be posted on this page, and major updates may be communicated via email or your BIZZOOKA dashboard. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

For any privacy-related questions or concerns, please contact us:
πŸ“§ info@bizzooka.com